Does YEAeh ship internationally?

 Yes. International shipping is available. YEAeh is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. It is advised that you inquire about any additional fees involved with receiving international shipments with your courier service before completion of any purchase. All shipments from Yea eh are shipped from Canada. 

How long does shipping take?

Once payment has been made, it can take up to 72 hours (3 days) for your payment to process. after your payment has been processed we will ship your: 

Customized wigs within 10 - 15 business days 
Ready to ship wigs within  3 - 5 business days 
YEAeh bundles within 3 - 7 business days 
Bold hold products within 3 - 8 business days 

We will send you a tracking number via email once your order has been shipped. 

Which courier service does YEAeh ship with?

YEAeh ships with Canada Postal Services and may ship with other couriers in the future.

Is the shipping fee included in the price?

No. All prices on the website exclude shipping fees. 

Are items shipped from YEAeh insured?

Yes. All items shipped from YEAeh are insured.

I did not provide a correct/complete shipping address, what should I do?

Once we've shipped out an item and it is in the possession of the Canada Post mailing system, there is nothing we can do on our end until the package is returned to us. 

Please ensure and double check that you provide us with your correct /complete address including unit, apartment and buzzer number if applicable to you. Once we receive your order back there will be an additional shipping fee to be paid by the receiver to have it reshipped.  

How do I change my shipping address?

In the event that you wish to change the shipping address after placing an order, please contact our Customer Service Department at as early as possible during the order processing stage to indicate your request. 

If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.

What are your business hours?

Monday - Friday 10 a.m. to 5 p.m. EST

How can I reach you by phone?

We do not have a contact number you can reach us at, however feel free to contact us via email at 

Emails are being replied to within 24 - 48 hours of receiving them. We look forward to assisting you.  

How long will my hair last?

The longevity of your wig or bundles primarily depends on the daily and overall care provided to the hair, however the hair life ranges from 1 to 3+ years.

What are some tips to maintain my YEAeh Wigs or Bundles?

Pre-wash: Before shampooing, gently remove any tangles from your hair products. Always use a mild shampoo or one specifically formulated for chemically treated hair. 

Shampoo: Do not soak. soaking might cause the hair to tangle. Once the hair is thoroughly wet, apply a small amount of shampoo; using your fingers, distribute the shampoo evenly throughout the hair. 

Wash: Run the hair under warm (not hot) water. Gently work the shampoo into the hair, stroking downwards from the top to the ends. Do not twist, scrub or rub the hair. 

Comb: While wet, gently comb the hair to remove tangles. Using a large toothed comb or wet brush move in a downward motion away from the clips or weft and to the ends. Do not use a bristle brush on wet hair as it may pull out or break the hair.

Rinse: Rinse the 100 percent human hair wig or bundles under a gentle stream of cold water until no shampoo or suds remain. To avoid tangling, ensure the water flows from the cap and/or weft to the ends of the hair. Remove the excess water by gently blotting with a towel. 

Condition: Apply a small amount of conditioner, using your fingers to evenly distribute it throughout the hair, leave on according (follow time instructions on conditioner bottle) and rinse. 

Dry: Hang to air dry (Hair hangers are available for purchase), set in rollers, or use a blow dryer on a low setting, as desired. Your human hair products will not require washing as often as your own hair, wash only when they start to look dull, oily and lifeless.

How do I know what length to get?

Please refer to the hair diagram below for assistance with shopping for length.The length of the hair you choose to purchase is determined by texture and curl pattern.

Terms of exchange

1.. All items have to be unworn and unaltered or changed in any way. 

2. All upgrades need to be done within 14 business days of receipt. 

3. Items can be exchanged for the same value or less with no money back.  

Wig upgrades

The upgrade is for our clients that have worn their wigs and for whatever reason, you are ready for a new one. This option covers any length of time or condition of the wig you own. You colored it, cut it, or wore the heck out of it, not to worry. We can give you a credit towards your next purchase. Let us upgrade you. Get started by emailing us today at 

Return & refund policy

There are no refunds on any of our hair products. Due to Covid we do not exchange or return at this time. We are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to exchange your order and we are more than happy to accommodate exchanges on hair extensions that have not been opened, worn or tampered with, once covid restrictions and concerns are gone.


Please ensure that you thoroughly inspect your hair prior to using and installing your gorgeous tresses. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair available. 

All products we offer on this website are custom made to your preference. If for any reason the items you ordered does not suit your needs, please send an email to about your concerns to


YEAHeh is not being responsible for any outbreaks, irritations or allergic reactions that one may receive from purchasing our products.
Hey girl, join our newsletter!
For exclusive deals, new product launches & more!